How do I permanently move the recordings to a new Disk?
All the steps will be made in the Linux console with root privileges. The aim is to move the monitor folder to a different location, in this case in an additional disk mounted on the server. 1.- Stop...
View ArticleHow to move Sonata Stats to a remote server?
If you’d like to move Sonata Stats to another server, to reduce the load on the main VitalPBX server. First, install the Sonata Stats on your new server. Then, you will need to edit this file...
View ArticleHow to restore VitalPBX backup from command line?
Sometimes, because of the backup size, we are unable to restore it using the VitalPBX GUI; this happens because the server comes configured to support files no larger than 500 M. So, what can we do...
View ArticleHow to share modules/add-ons with Tenants on VitalPBX?
You may have faced the need to share some modules/add-ons with your customers. After installing a module like the Virtual Faxes, or the Custom Contexts, you may have encountered that the module is...
View ArticleDoes VitalPBX offer a trial version?
If you want to test VitalPBX, you don’t need a Trial license. You can download VitalPBX directly through our website, and install it on any dedicated hardware, virtual machine, or VPS Service Provider...
View ArticleHow do I get a trial license?
We can give you a 15-trial. When getting a trial license, you will need to enter a valid credit card number, since once the trial period is over, charges will start applying. But don’t worry, you can...
View ArticleHow to Migrate from VitalPBX 3 to VitalPBX 4?
Migrating from VitalPBX 3 to VitalPBX 4 can seem like a daunting task, but with the help of the Backup and Restore module, the process can be simplified. Here are the steps you need to follow to make...
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Microsoft Teams Direct Routing IP Addresses
When using your own SIP Trunk (BYOT) in combination with a VitalPBX to setup Direct Routing to Microsoft Teams you will need to make some firewall rules. You can find the up to date IP addresses in...
View ArticleHow to access MariaDB remotely?
We do not recommend creating an external shortcut to the database for security. But if you know what you’re doing, you’ll know your own risks. In order to remotely access MySQL (MariaDB) in VitalPBX...
View ArticleHow many VitXi Users does my Server support?
The number of simultaneous VitXi Users will depend on the characteristics of your Server, especially the RAM memory. Each VitXi user consumes an average of 3 Apache sessions. Apache is configured to...
View ArticleHow to add disk space in a Digital Ocean Droplet?
There are two ways to add space to your Digital Ocean Droplet: 1.- By doing the Resize of our Droplet (an option that you find in the list of your Droplet, in the menu at the end that is shown with 3...
View ArticleHow to connect an external drive (NAS or Storage Server) in VitalPBX to store...
There are several ways to add more disk capacity to our VitalPBX server, next we will show how to create and connect a remote storage unit. Scenery We have two servers: 1.- VitalPBX Server 2.- Storage...
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How to migrate large volumes of Recordings, CDRs and Statistics from one...
On some occasions, the amount of recordings that we have in a VitalPBX makes it impossible to make a backup to transfer it to another server. Even though we can do the backup from the console, there...
View ArticleVitalPBX Connect Provisioning/Push Server List
Provisioning server (USA). 198.71.61.43 The current push Server list of IPs (both IPv4 and IPv6) follows: 159.65.167.207 159.65.186.176 159.65.251.173 159.65.252.186 159.65.253.49 159.89.179.103...
View ArticleWhat are the differences between VitalPBX Mobile and VitalPBX Connect?
Many have asked us the difference between VitalPBX Mobile and VitalPBX Connect. Below we detail the differences. First of all VitalPBX Mobile is only compatible with VitalPBX 3 and VitalPBX Connect is...
View ArticleHow do I change the IP to static in VitalPBX 4?
By default, our system’s IP address in Debian is obtained through DHCP, however, you can modify it and assign it a static IP address using the following steps: Edit the following file with nano,...
View ArticleHow do I do a speed test to test the bandwidth I have available?
On some occasions, clients have reported to us that calls do not sound choppy. When we entered to support it we noticed two common characteristics: 1.- Insufficient bandwidth for the volume of calls...
View ArticleHow to reset VitalPBX, Sonata Suite Products and VitXi WebRTC password...
Connect to your server console and run the following command: VitalPBX GUI [root@vitalpbx ]# vitalpbx reset-pwd {user} Immediately after, enter the explorer and type the new password. Sonata Stats...
View ArticleWhy did Asterisk remove SIP in favor of PJSIP?
Starting with VitalPBX 4 we decided to completely remove SIP in favor of PJSIP, since this new technology provides better functionality. Also Asterisk decided to stop supporting SIP from version 17...
View ArticleHow can I see the bandwidth consumption of my server in real time?
To monitor bandwidth usage in real-time on a VitalPBX 4 server, there are several tools you can use. Below are some of the most popular: iftop: iftop displays real-time bandwidth usage on a network...
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VitalPBX 4 API Documentation
In the following link you will find all the VitalPBX 4 API options. VitalPBX 4 VitalPBX 4 VitalPBX is a free phone system based on the solid Linux and Asterisk platforms, offering a whole new level of...
View ArticleWhat are the integrated SMS providers?
Every day the list grows, below is the list of SMS providers integrated with VitalPBX. Bandwidth BulkVS Commio DIDWW Quest Blue Skytel Telnyx Twilio VoIP.MS Vonage (Nexmo) Voxtelesys Signalware Voip...
View ArticleWhich ports are necessary for VitalPBX or Vitxi to work?
VitalPBX, requires several ports for its operation. These ports are necessary for different functions like SIP (Session Initiation Protocol) signaling, RTP (Real-time Transport Protocol) for audio and...
View ArticleHow to get a Call Log from Asterisk CLI?
When troubleshooting Asterisk, obtaining a call log is essential to analyze the specific routes, trunks, and inbound routes a call utilizes. To retrieve this information, use the following command....
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